Privacy Policy

Effective Date: 1st October 2023

BodyStrong Reformer Pilates (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us online or in-studio.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, emergency contact details, and payment information.

  • Health Information: Any relevant details you provide to help us tailor classes safely to your needs (e.g., injuries, pregnancy, medical conditions).

  • Usage Information: When you visit our website, we may collect information such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

  • Provide and manage your Pilates classes and memberships

  • Process payments and manage billing

  • Communicate with you about schedules, offers, and updates

  • Ensure classes are safe and appropriate for your needs

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited details with:

  • Service Providers: Such as booking systems or payment processors, strictly for business purposes.

  • Legal Requirements: If required by law, regulation, or to protect our rights, safety, or property.

4. Marketing Communications

With your consent, we may send you updates, promotions, or offers via email or SMS. You can opt out anytime by clicking “unsubscribe” or contacting us directly.

5. Data Security

We take reasonable steps to protect your personal information against loss, misuse, and unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your personal information only for as long as necessary to provide services, meet legal obligations, or resolve disputes.

7. Your Rights

You have the right to:

  • Access and request a copy of the information we hold about you

  • Correct any inaccurate information

  • Request deletion of your information, subject to legal or contractual obligations

  • Withdraw consent for marketing communications

8. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

BodyStrong Reformer Pilates
2/29 Benabrow Ave, Bellara, Bribie Island
0402030664
body.strong@outlook.com.au